Frequently Asked QuestionsThis is the future of banking. Created on a digital core infrastructure, for simplicity and convenience, PayApp DigiBanQ offers a next generation, branchless banking platform. Funds in your DigiBanQ account are a digital depiction of your funds held in a treasury account with one of our banks we have partnered with in your country.
We offer merchant accounts for businesses.
We believe in simplicity, therefore your mobile phone number is also your DigiBanQ account number. DigiBanQ offers customers one simple account, from which you can do all your transactions.
All accounts have the availability of a savings facility and/or overdraft facilities.
1. FREE Banking - No Banking Fees - No Transaction Fees.
2. No documentation required. You simply open an account in 90 seconds.
3. You can pay Anyone, Anywhere, Anytime. (Even if they don't have a Digibank account.)
4. Your Mobile Phone Number is your DigiBanQ Account Number.
5. Access from any device, Nothing to download.
6. Instant transactions.
7. Instant proof of payment.
Free Banking should be available to Everyone - It only takes 90 seconds to open a DigiBanQ Account and Anyone and Everyone, (Personal and/or Business) should have an account. We believe that the making of Smart Spending and Savings choices should be comfortable and as simple as possible.
With PayApp DigiBanQ , you will be able to make purchases both in stores and online using your smartphone, or make payments using our USSD system from any mobile device. You can make payments to anyone using just their mobile number, even if they are not a DigiBanQ customer. You will earn interest via our savings accounts. You may pay bills, transfer money.
No! It is your money and we believe that it should be free to access whenever you want. Therefore we do not charge our customers fees. Although DigiBanQ in itself does not charge any fees, there are certain fees that are charged for interactions with other financial institutions. (E.G. Obtainment of cash, cash deposit fees etc.)
We have a monthly service fee for Merchants (This is at a flat rate which is lower than any other banking facility), other than that, we do not charge any banking fees for either individuals or businesses.
Go to: https://www.payapp.co.za/ and click on the Sign-Up button.
Opening a DigiBanQ Account takes approximately 90 seconds.
The only requirement for opening an account is your Mobile Number. You will not be required to provide any documentation.
DigiBanQ is passionate about security and have plenty to say on the subject. In short: We are committed to both achieving as well as exceeding all industry standards. Protecting your information is what we do. We take it very seriously. For a more in depth view, check out our security policy. Privacy Policy
DiGiBanQ and our(their) Banking Partners will never give, sell, rent, loan or otherwise disclose any of your personal information that you provide to any third party. We pledge to hold all information you provide us in the strictest confidence.
Not at the present moment. We are however working hard to provide both debit and credit card facilities hopefully by the end of 2018
DigiBanQ is a global digital-only banking concept and will soon be available worldwide. We hope to be in most countries in the near future! Clearly expanding internationally is a huge project.
No! DigibanQ has developed an app which runs like web app and can be used on any device, smartphone, tablet or PC and is a complete cross-platform program which is a client-server software application in which the client (or user interface) runs in a web browser.
You can change your Password and PIN once you are logged in.
To log in now Click here
Yes DigBanQ has a cash-back rewards program, 10% cash-back on every purchase.
Funds can be deposited:
1. Over the counter at any of the 5 major SA banks and,
2. Via EFT from any South African Bank,
3. Via ATM at any cash accepting ATM nationwide.
Funds can be transferred from person to person via any device. To make a payment for a purchase from a merchant, simply make a payment to that persons’ Mobile Number or the Merchant ID.
Every DigiBanq merchant is able to give you Cash-Back in exactly the same way you would normally do when making a purchase through a merchant. This benefits the Merchant as they save on Cash Deposit Fees, and why You receive your Cash without any Transaction Fees.
To make a payment to any merchant, you simply do an Instant Fund Transfer (IFT), using either their Mobile Number or Merchant ID provided by the merchant. The payment is instant, with instant POP, and instant notification to both parties. With PayApp DigiBanQ , you will be able to make purchases both in stores and online using your smartphone, or make payments using our USSD system from any mobile device. You can make payments to anyone using just their mobile number, even if they are not a DigiBanQ customer.
With PayApp DigiBanQ , you can make payments to Anyone, Anywhere, Anytime, simply using either their mobile number or Merchant ID, and using any device. You can make payments to anyone using just their mobile number, even if they are not a DigiBanQ customer.
Unfortunately NO, not at this point in time. We will shortly be building a currency trading platform (a currency exchange) so you will be able to buy and sell Coza for fiat currency worldwide.